Every year we receive around 9,000 phone calls from women seeking support, with around 950 women accessing support in person at our centre over 12 months.
The most common needs we support women with are:
-
Children, family and relationship needs
-
Support to manage mental health needs and access appropriate NHS pathways
-
Support with domestic abuse (current or historic experiences)
-
Wellbeing needs (such as managing long term health conditions)
The women we support are often managing extremely complex lives which single-issue services cannot manage. More than 90% of the women we provide one-to-one support to are managing four or more needs.
Our mission is to provide each of these women with the safe space, support and skills to thrive.
“I now have more compassion for myself, I am working towards building a healthier, safer life for myself. People around me noticed changes before I even recognised them. I still have a long way to go, but acknowledge how far I’ve come just by opening up to someone.”
Psychotherapy service user
79%
of the women supported by our casework team made progress in at least one area of need, with just over half (56%) making progress in three or more areas of need.
74%
of women accessing our counselling service saw an improvement in their mental health following support
93%
of service users said they were ‘very satisfied’ with the support they received
69%
of women receiving one-to-one support saw a reduction in their levels of risk and need following support
Service users share what brought them to the centre and the impact of our trauma-informed, women-only support:
“I have less anxiety in my body. I feel more part of society. I feel supported now, like I have all the tools in life.”
Counselling service user